Insights
Our latest thinking on everything related to digital customer experience and more.
Beyond Gamification – What eCommerce Can Learn From Modern Video Games
Gamification has been around for years. But beyond gamification, what can eCommerce companies learn from modern video games and video games systems?
What Is “Google Topics”? All You Need To Know About Google’s Latest Pivot
Third-party cookies are going away in 2023. But what will replace them? Meet Google Topics! But what is Google Topics? And what problems do Topics pose?
How Marketing Automation Works Part 3 – Google Shopping & Remarketing
This week we look at marketing automations in Google Shopping. How does it work, what are its limitations and what is Performance Max?
How Marketing Automation Works Part 2 – Automated Google Ad Types
As part of our marketing automations series we look at some Automated Google Ad Types. What are they? And how do they work?
How Marketing Automation Works – What is Marketing Automation?
Marketing automation is a game changer for digital marketers and eCommerce business owners. But what is it and how does marketing automation work?
AI and SEO – What AI Algorithms Do Google Use In Search?
AI and SEO – We look at the AI algorithms Google uses in organic search and how (and also if) businesses can optimize for them.
The Evolution of eCommerce And Where It Might Be Going
This week we chart the evolution of eCommerce, from its first steps to its current form, to see where it might be going in the future.
Personalization Psychology – Why We Prefer Personalized Experiences
This week we look at personalization psychology. Just why does personalization work so well and why do we like personalized experiences?
Schrems II: The E.U., Google Analytics And What It All Means For ASEAN
What is the Schrems II ruling and is Google Analytics banned in the E.U.? We dig into Schrems II and what it means for businesses in ASEAN.
Digital Transformation Trends 2022 Part 2 – Challenges & Opportunities
In part 2 of our look into digital transformation trends in 2022 we focus on 5G, organizational flexibility, sustainability and low code solutions.