Insights
Our latest thinking on everything related to digital customer experience and more.
Top CX Trends In APAC & Challenges For CX In 2022
We look at some of the top CX trends in APAC to see what challenges APAC businesses face when creating customer experiences and how they can overcome them.
Financial Uncertainty & eCommerce – Search Intent In A Recession
Can eCommerce companies use search intent data in a recession? We look at how search data shows consumer attitudes & what it means for businesses.
What Is A Headless CMS? – Let’s Talk About Content Management
What is a headless CMS? Is it any better than a traditional CMS that you might use now? And what are DXPs? Let’s find out.
Conversational Content In The Customer Support Funnel – How To Get Started
The customer support funnel is a crucial part of your overall customer experience and conversational content can improve it. Find out how!
Future Of Work – Why Inclusivity Is Good For Business
In a new article in our “future of work” series we look at inclusivity and why brands who are not diverse, inclusive and LGBTQ+ friendly are missing out.
Web 3.0 Part 2 – What Is A DAO & What Can Businesses Learn From Them?
DAO stands for Decentralized Autonomous Organization. But what does that really mean? This post looks at DAOs and what businesses can learn from them.
Web 3.0 – What Is Decentralization & Where Is The Web Going?
We take a look at Web 3.0 & decentralization. What does it all mean? And what, if any, effect will these new digital trends have on the future of commerce?
Inside MAQE’s First Venture Workshop – All About Onliness
MAQE recently held its first Venture Workshop focused on the Onliness statement! Read on for a sneak peak at the future of MAQE.
5 eCommerce Myths “Busted”
eCommerce is a rapidly evolving industry, with some strange myths! So we are going to tackle some eCommerce myths that just won’t go away.
How Do Personalized Product Recommendations Work?
Personalized product recommendations are a vital part of your eCommerce toolkit. We look at how personalized recommendations can help your business.