Star Circle

Insights

Our latest thinking on everything related to digital customer experience and more.

July 8, 2022

Top CX Trends In APAC & Challenges For CX In 2022

We look at some of the top CX trends in APAC to see what challenges APAC businesses face when creating customer experiences and how they can overcome them.

July 1, 2022

Financial Uncertainty & eCommerce – Search Intent In A Recession

Can eCommerce companies use search intent data in a recession? We look at how search data shows consumer attitudes & what it means for businesses.

June 24, 2022

What Is A Headless CMS? – Let’s Talk About Content Management

What is a headless CMS? Is it any better than a traditional CMS that you might use now? And what are DXPs? Let’s find out.

June 17, 2022

Conversational Content In The Customer Support Funnel – How To Get Started

The customer support funnel is a crucial part of your overall customer experience and conversational content can improve it. Find out how!

June 10, 2022

Future Of Work – Why Inclusivity Is Good For Business

In a new article in our “future of work” series we look at inclusivity and why brands who are not diverse, inclusive and LGBTQ+ friendly are missing out.

June 3, 2022

Web 3.0 Part 2 – What Is A DAO & What Can Businesses Learn From Them?

DAO stands for Decentralized Autonomous Organization. But what does that really mean? This post looks at DAOs and what businesses can learn from them.

May 27, 2022

Web 3.0 – What Is Decentralization & Where Is The Web Going?

We take a look at Web 3.0 & decentralization. What does it all mean? And what, if any, effect will these new digital trends have on the future of commerce?

May 20, 2022

Inside MAQE’s First Venture Workshop – All About Onliness

MAQE recently held its first Venture Workshop focused on the Onliness statement! Read on for a sneak peak at the future of MAQE.

May 13, 2022

5 eCommerce Myths “Busted”

eCommerce is a rapidly evolving industry, with some strange myths! So we are going to tackle some eCommerce myths that just won’t go away.

May 6, 2022

How Do Personalized Product Recommendations Work?

Personalized product recommendations are a vital part of your eCommerce toolkit. We look at how personalized recommendations can help your business.

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