Insights
Our latest thinking on everything related to digital customer experience and more.
Sector By Sector – Property Part 2 – Technology & CX In The Property Sector
We look at how better customer experience and new technology can help the property sector to meet challenges in 2023 and beyond.
Sector By Sector – Property Part 1 – Challenges in 2023 & Beyond
In a new sector by sector series we look into the property sector. In part 1 we assess some of the challenges facing the property sector in 2023.
Sector By Sector – Retail Banking Part 3 – Banking Apps, AI & Recessions
In Part 3 of our retail banking series we look at banking apps, why banks are using the wrong mindset when applying AI & ML and the coming recession.
Sector By Sector – Retail Banking Part 2 – Fixing The Branch Experience
In part 2 of our deep dive into retail banking, we look at physical bank branches. Banks are closing them, but is that the right approach?
Sector By Sector – Retail Banking Part 1
Retail banks are facing challenges. In part 1 of our look at retail banks we look at issues with customer expectations & engagement in banking.
What Is The Future Of B2B Sales & Purchasing? Part 2 – Challenges That B2B Teams Face
In part 2 of our future of B2B series we look at some of the challenges B2B sales and purchasing teams face and the opportunities they present.
What Is The Future Of B2B Sales & Purchasing? Part 1 – Omnichannel, AI & B2C Style CX
The future of B2B is not spoken about as often as B2C. But big changes are happening. So what does the future of B2B sales & purchasing look like?
How Businesses Can Beat The Recession By Improving CX
The facts are in. Improving customer experience (CX) can help your brand to beat the recession and increase growth on the other side. Here’s how.
User Feedback Requests & Questions Part 2 – Do Requests Affect User Experience?
Do requests for feedback annoy users? In part 2 of our user feedback request series we ask if requests for feedback affect user experience.
MAQE Launches Pareto, The First Microenterprise From MAQE Ventures
MAQE is very proud to announce Pareto, the first microenterprise to launch from the MAQE Venture Program.